Artificial Intelligence

A revamped app with AI assistant, smart airport services and real-time support is designed to transform the travel experience

Twenty-nine nations have joined a China-backed initiative to establish the World Artificial Intelligence Cooperation Organization in Shanghai

Miami International Airport's Forward Flight initiative has brought AI assistance, biometric screening, cultural enhancements, and a refreshed airport experience to passengers

Bucharest's Henri Coandă Airport has introduced an AI-powered system developed with EUROCONTROL to predict baggage delivery times and improve the passenger experience

Arbitrip and EL AL Airlines have announced a new partnership integrating a white-labelled, AI-driven hotel booking platform into the airline's loyalty ecosystem

A new report reveals that each mishandled bag costs airlines an average of $260. Collaborations with Apple and Google dramatically help find luggage

Marriott has begun beta testing Ask Bonvoy, a conversational AI tool that helps travelers discover hotels and plan trips across its global portfolio

Swissport has launched operations at Shanghai Pudong's newly launched Smart Cargo Hub, partnering with China Eastern and Smarex to boost global e-commerce logistics

LOT marked seven years of Miami-Warsaw service as the airline unveiled a new AI-powered customer service partnership with ElevenLabs

Cathay Pacific debuts an AI-powered campaign using Bria’s Artfair, built around artist Oliver Barrett’s visual style across multiple platforms