Artificial Intelligence

Swissport has launched operations at Shanghai Pudong's newly launched Smart Cargo Hub, partnering with China Eastern and Smarex to boost global e-commerce logistics

LOT marked seven years of Miami-Warsaw service as the airline unveiled a new AI-powered customer service partnership with ElevenLabs

Cathay Pacific debuts an AI-powered campaign using Bria’s Artfair, built around artist Oliver Barrett’s visual style across multiple platforms

The cruise company has launched the MSC Concierge service, an innovative AI service that will be integrated into the MSC for Me app, assisting vacationers in a variety of areas, from answering questions to ordering various services and choosing customized entertainment options on the ship

Amid a surge in inbound tourism and worsening labor shortages: Japan has launched its first airport trial of humanoid robots to support baggage handling and operations, tackling workforce shortages in aviation

Miami International Airport has launched the world's first AI hologram chatbots at eMerge Americas; PortMiami introduced robotics and AI tools to improve passenger flow and operations

Airbus trials AI-powered catering with Virgin Atlantic to reduce onboard food waste and improve efficiency. Roughly 20% of the waste comes from untouched food and beverages

AI travel planners, smart booking apps, and personalized trip tools are transforming how people travel in 2026. Here’s what you’ll actually use

AI is becoming part of daily life, from writing emails to offering advice. Here’s what that means for travel, and why the industry is well placed to lead the next phase of conversational commerce shaped by generative and agentic AI, including new security considerations, according to Sabre

Lufthansa is shaking up its operations, planning 4,000 job cuts and a major fleet renewal with 230 new planes, while embracing AI and digital tools to boost efficiency and profits