Artificial Intelligence

Arbitrip and EL AL Airlines have announced a new partnership integrating a white-labelled, AI-driven hotel booking platform into the airline's loyalty ecosystem

A new report reveals that each mishandled bag costs airlines an average of $260. Collaborations with Apple and Google dramatically help find luggage

Marriott has begun beta testing Ask Bonvoy, a conversational AI tool that helps travelers discover hotels and plan trips across its global portfolio

Swissport has launched operations at Shanghai Pudong's newly launched Smart Cargo Hub, partnering with China Eastern and Smarex to boost global e-commerce logistics

LOT marked seven years of Miami-Warsaw service as the airline unveiled a new AI-powered customer service partnership with ElevenLabs

Cathay Pacific debuts an AI-powered campaign using Bria’s Artfair, built around artist Oliver Barrett’s visual style across multiple platforms

The cruise company has launched the MSC Concierge service, an innovative AI service that will be integrated into the MSC for Me app, assisting vacationers in a variety of areas, from answering questions to ordering various services and choosing customized entertainment options on the ship

Amid a surge in inbound tourism and worsening labor shortages: Japan has launched its first airport trial of humanoid robots to support baggage handling and operations, tackling workforce shortages in aviation

Miami International Airport has launched the world's first AI hologram chatbots at eMerge Americas; PortMiami introduced robotics and AI tools to improve passenger flow and operations

Airbus trials AI-powered catering with Virgin Atlantic to reduce onboard food waste and improve efficiency. Roughly 20% of the waste comes from untouched food and beverages